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Blog

Helen, our CEO, helped i News with their ‘Money Hacks’ article

The 25-minute money hacks that will stop your finances seeming scary (inews.co.uk)   As the thought leader in Vulnerability, Helen was asked for her input to i News' article around money hacks. For Helen's advice to vulnerable people - including how to register to protect themselves - click the link.
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Webinar Recap – Identification, Implementation and Integration

How do we identify our vulnerable customers? How do we integrate management of vulnerable individuals into our processes? How should we treat vulnerable customers? How does it affect our decision-making processes? There isn’t a single answer to how we help vulnerable people achieve the right outcomes but there are steps…
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The Vulnerability Registration Service have partnered with Data On Demand.

Data On Demand are now incorporating the VRS database into their ID.VU solution . ID.VU aggregates loan application data in real-time allowing organisations to identify customers suffering characteristics of vulnerability as soon as they become at risk of harm.  The VRS host and manage a database of nearly 500,000 people, which…
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New partnership with MorganAsh will make vulnerability assessment easier and more reliable for financial services firms

The innovative MorganAsh Resilience System (MARS) has now integrated the VRS database, making vulnerability assessment easier and more reliable for firms in the financial services sector. The MARS tool uses a combination of existing data and customer assessments to deliver a “resilience rating” for each consumer - which provides staff…
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Webinar Recap – Data sharing: the answer to identifying and supporting vulnerable customers in the UK

Data sharing is already changing the face of customer care by providing organisations with the necessary information to identify vulnerable customers. How will this comprehensive knowledge base continue to expand, and what answers are emerging on how to support vulnerable people moving forward? These were the topics discussed at The…
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New partnership will enable organisations to quickly identify those who are vulnerable and those who may become vulnerable

Connected Data and Vulnerability Registration Service partnership will enable more organisations to understand who their vulnerable customers are.  Providing early and actionable insight into existing and potential vulnerability, partnership will ensure better treatment of those customers.  The number of people likely to fall into vulnerable circumstances, as a result of…
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Our CEO Helen has been invited to join the prestigious DataIQ 100 power list

Accolade confirms CEO of the Vulnerability Registration Service one of the most influential people in data Helen will be joining the 2022 edition of the prestigious DataIQ 100 – the only fully-curated power list of chief data officers, chief analytics officers, data scientists, data governance experts and the leaders of…
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Two-thirds of loan shark victims last year thought they were borrowing from a friend.

When you think of an illegal money lender, or ‘loan shark’, you might conjure up images of hardened burly strangers, but in most cases this perception is completely wrong. An estimated 310,000 people are in debt to illegal money lenders in the UK, with many of these having borrowed money…
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Data On Demand and Vulnerability Registration Service partner to provide 360 view of vulnerability

We’ve partnered with Data On Demand, an alternative consumer data specialist that aims to improve service providers’ engagement with customers. Thanks to the partnership, the Vulnerability Registration Service’s database will feed into Data On Demand’s existing data insight to offer organisations a powerful new approach to proactively identify both emerging…
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Treating vulnerable customers fairly: moving from lip service to action

You can view/download this white paper by clicking here Since regulators first introduced the idea of treating vulnerable customers fairly – how far have organisations actually come? And what has the impact been on those vulnerable people? Are organisations doing enough?
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