The Vulnerability Registration Service are working in collaboration with National Support Network and BPA Quality and we would be delighted for you to join us on Tuesday 20 February 2024 from 11:00 through until 12:45. This event is being hosted via Zoom by Absolutely Admin Solutions Ltd.
Hear from expert speakers on why it’s so important to support your team members when they are supporting vulnerable customers.
AGENDA
- 10:45 – 11:00 Registration Arrival, Networking & House-Keeping – Heidi Oliver, Founding Director – Absolutely Admin Solutions Ltd
- 11:00 – 11:30 Welcome and Vulnerability Registration Service Update – Helen Lord, CEO – Vulnerability Registration Service
- 11:30 – 12:00 Supporting Diverse Customers through Life’s Challenges with Practical Solutions – Cat Divers, Founder & CEO – National Support Network
- 12.00 – 12:30 Coaching Customer Service Team Members – Empathy in Challenging Circumstances – Helen Beaumont Manahan, Head of Training & Development – BPA Quality
- 12:30 – 12:45 Reflections & Close – Helen Lord, CEO – Vulnerability Registration Service
Please use the booking form below to register and secure your free place. Joining instructions will be emailed direct to all registered attendees the day before the event.
We look forward to welcoming you on screen on 20 February.
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