Helen is an expert in consumer affairs, fraud and consumer credit-related issues.

She has a proven track record for providing very practical advice and guidance in particular around data protection and works with organisations across all sectors helping them to both protect their data assets and also optimise their commercial opportunities.

Prior to co-founding Regulatory Strategies in 2009, Helen was Director of Consumer Affairs at the world’s largest credit bureau, Experian PLC.

She has headed up a 130+ strong Consumer Help Service team handling credit report and related queries ensuring Data Protection and Consumer Credit Act compliance and set up the UK’s largest credit report monitoring and fraud prevention service and initiated the UK’s first victim of fraud service.

Helen has been responsible for developing highly respected education and financial literacy programmes and is a media trained spokesperson on consumer and fraud-related issues.