Conference banner with purple and blue circles, titled 'Vulnerability Conference 2026', held on May 7, 2026, at The City Ground, Nottingham.
Floor plan for a conference event, labeled 'Trentside Floorplan,' showing seating areas, breakout session rooms with scheduled talks, and a networking and exhibition area. The layout includes presentation spaces, seating arrangements, and arrows indicating flow between sections, with notes about the morning program in the Robin Hood Suite.

Exhibitors


Orbyt UK transforms how organisations connect with customers across billing, collections and regulatory communications. Using a Digital First, Print When Needed approach, Orbyt turns traditional outbound messaging into intelligent, personalised and compliant journeys via Email, SMS, RCS, WhatsApp and print fallback, cutting costs and environmental impact.

Embedded payment options like Card, Apple Pay, Google Pay, Pay by Bank and Direct Debit remove friction and drive instant action. Automation in pre- and post-due collections accelerates cash recovery, while real-time VRS integration supports customers in vulnerable circumstances.

Serving utilities, financial services, credit management and the not-for-profit sector, Orbyt partners with organisations to enhance engagement, improve payment performance and deliver measurable results, all while ensuring accessible, compliant and customer-friendly experiences.

Orbyt UK -

Conference Platinum Sponsors

Visit us on Stand S5


Field Locker -

Conference Gold Sponsors

Visit us on Stand S8

Field Locker is a UK‑based fieldwork and data collection specialist, trusted since 1989 to deliver high‑quality qualitative and quantitative research.

With extensive experience reaching vulnerable, digitally excluded and hard‑to‑reach audiences, Field Locker combines rigorous quality controls, ethical recruitment and mixed‑method approaches to ensure genuine, reliable insight in sensitive research contexts.


At Welfare Together, we partner with our clients to help individuals maximise their income and access the support they’re entitled to. From benefits and exemptions to discounts and financial relief, we know how complex and overwhelming the system can be. Every person’s circumstances are different and that’s exactly how we approach our support.

Welfare Together

Visit us on Stand B4


National Support Network

Visit us on Stand B1

National Support Network hosts the UK’s largest independently vetted directory of external support services. It builds customisable support directory websites for leading brands, enabling them to better signpost customers in need to trusted help.


Helen Pettifer Training Ltd is a leading UK-based provider of training courses and resources to organisations seeking to develop an awareness and understanding of their vulnerable customers.

Helen Pettifer Training

Visit us on Stand B5


At Finvence, we help organisations design and implement advanced IT and data architectures tailored to their toughest operational and strategic challenges. Our mission is to equip firms with the tools to move faster, make smarter decisions, and scale securely with AI and automation at the core.

Finvence

Visit us on Stand S7


At Smarter Contracts, we are at the forefront of redefining data management and privacy. Our commitment to innovation drives us to develop cutting-edge solutions that empower both businesses and individuals. We believe in creating a digital ecosystem where data is managed responsibly, and trust is paramount.

Smarter Contracts

Visit us on Stand B2



Data On Demand build consumer data products and solutions for service providers and end-users.

We help organisations improve their understanding of their customers to enable better consumer outcomes.

Identification.  Verification.  Communication.

Data on Demand

Visit us on Stand S6


PayPlan, one of the UK’s largest providers of free debt advice, has supported people with their finances for over 30 years. It works to identify and help those with wider support needs, collaborating across sectors to improve outcomes for people facing complex circumstances. Through strategic partnerships and shared insight, PayPlan helps build more inclusive support systems that enable people to move towards financial stability.


PayPlan

Visit us on Stand S16


Hope4U works to eradicate poverty and improve financial sustainability by supporting individuals and families facing financial hardship. Their services are designed not only to address immediate challenges but also the wider underlying causes of vulnerability.

With extensive experience in the vulnerability sector, Hope4U partners with organisations across multiple sectors to design and deliver tailored projects that provide practical support, immediate impact, and long-term outcomes.

Hope4U

Visit us on Stand B6


Wyser is a UK-based AI startup built to support the people who support others. We help advice services, housing associations, and charities reduce time spent on admin by securely capturing and transcribing client conversations into clear, accurate, structured case notes. Our approach is human-in-the-loop: AI helps with the heavy lifting, but professional judgement shapes the final record. That’s how we keep case notes fair, safe and reliable – and ensure the data teams rely on across case management systems is genuinely useful for insight, reporting and decision-making.

Wyser is designed to enhance human care, not replace it, giving teams more time and confidence to focus on people.

Wyser

Visit us on Stand S13



LendingMetrics is a multi‑award‑winning UK fintech transforming credit risk technology. Since 2010, the company has combined credit expertise, data insight and advanced technology to help lenders make smarter, faster and more consistent credit decisions.

Its decisioning platform offer the flexibility and control lenders need to optimise strategies, automate processes, reduce costs, and improve portfolio performance. With powerful analytics and intelligent automation, organisations can scale efficiently and respond quickly to market change.

Trusted by banks, non-bank lenders and fintechs, LendingMetrics is recognised for its consultative approach and deep credit knowledge.

LendingMetrics

Visit us on Stand S4

Money & Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit us on Stand S15

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit us on Stand S3


IPI helps organisations unlock the full value of AI in the contact centre, safely and at scale. We combine deep contact centre expertise with hands-on AI enablement to accelerate digital transformation – improving customer experience, empowering employees, and delivering measurable outcomes. 

From AI maturity assessments and consultancy to deployment, integration and ongoing optimisation, we support the full journey. Our proprietary solutions and managed services span AI and automation, workforce engagement, analytics, security, compliance, and cloud.

Whether you're just starting out or scaling advanced use cases, we help you move faster, reduce risk, and realise value sooner – with AI that works in the real world.

IP Integration

Visit us on Stand B3


Award-winning FourNet is one of the fastest growing privately owned technology companies in the UK, providing CX, communications, cloud, contact centre, managed service, cybersecurity and secure network infrastructure solutions. We work with some of the most secure, critical and commercially driven customers in the UK, including more than 30 UK Government departments and agencies, as well as emergency services and local authorities.

FourNet is an ethical and environmentally responsible business, committed to maximising our positive environmental and social impacts and championing transparency in all our business operations.


FourNet

Visit us on Stand S9


Christians Against Poverty

Visit us on Stand B8

Christians Against Poverty (CAP) is a national charity dedicated to releasing people from the grip of debt and poverty across the UK. Since 1996, CAP has partnered with local churches to provide award-winning face-to-face free debt help.

By combining expert FCA-regulated debt advice with compassionate, person-centred care, CAP comes alongside some of the most vulnerable people in our society to help them break free from debt and poverty. We are committed to seeing lives transformed and the root causes of poverty tackled. Because no one should face debt and poverty alone. 


Money Advice Trust

Visit us on Stand S10

The Money Advice Trust (the Trust) is a charity that aims to prevent financial difficulty and remove problem debt from people's lives. The Trust works with commercial organisations to help them support customers in vulnerable situations more effectively. Since 2011, we’ve partnered with over 450 businesses and trained more than 60,000 people to identify vulnerability, respond appropriately, and embed practical, proportionate support across their customer journeys.

Alongside our training and consultancy, we deliver the National Debtline and Business Debtline frontline debt advice services. Through our corporate partnerships, organisations can connect their customers to free, independent debt advice and support that helps them manage and repay their debts. We also share insight and learning from these services, helping partners better understand their customers’ experiences and improve outcomes for both customers and their teams.


aneemo

Visit us on Stand B7

aneemo is a socially driven edtech platform delivering accessible, evidence‑based, trauma‑informed, CPD‑accredited training for staff across service organisations, supporting them in their work with complex needs and vulnerable populations.

Training is delivered through bite‑sized video learning and Extended Reality immersive scenarios, combining clinical expertise and lived experience to support safer, more confident practice and support.

Founded in 2018 by Consultant Clinical Psychologist Dr Emma Williamson and backed by the Mayor of London, Home Office and Department of Health, award‑winning aneemo has supported over 1,000 organisations in 46 countries. As a social enterprise, aneemo is committed to advancing inclusion, equity, and effective care for people experiencing vulnerabilities or multiple disadvantage.


Bio to A challenger Credit Bureau harnessing the power of Open Banking, AperiData is laser-focussed on facilitating instant, accurate and fair outcomes for consumers and financial institutions.

Authorised and regulated by the Financial Conduct Authority as a Credit Reference Agency and Open Banking Provider we are on a mission to improve financial inclusion by revolutionising credit scoring and lending processes.

We support organisations across financial services and the public sector to build more inclusive, data-driven approaches to affordability, risk and customer support.  

Founded by experienced credit risk and data practitioners with over 100 years’ combined expertise, AperiData’s real-time insights enable organisations to serve customers more effectively, digitally, and at scale, improving financial wellbeing for all.…


Aperidata

Visit us on Stand S11