When someone registers with us they can choose to be pre-declined for financial service applications, or they can simply add a ‘referral flag’ to let organisations know of their circumstances. When the organisation sees one of these flags, they can take those circumstances into consideration.
We have a range of flags to choose from, and it’s entirely up to you whether you want to give this information when you register.
| Flag Description | Explanation |
|---|---|
| Physical disability | A physical condition that affects a person’s mobility, physical capacity, stamina or dexterity. |
| Mental health | Someone who suffers from a condition causing serious disorder in a person’s behaviour or thinking. |
| Physical health | Someone who suffers from a condition that causes serious and life-limiting physical health issues. |
| Cognitive disorder | Someone who suffers from disorders that affect cognitive abilities, including learning, memory, perception and problem solving. |
| Lifecycle event | Life events that impact on decision making. |
| Gambling addiction | Gambling addiction. |
| Deceased | A third party can notify when an individual is deceased. |
| Financial difficulty | Someone who, due to their financial situation, is not sufficiently resilient to manage financial shock. |
| Financial capacity | Someone who lacks the knowledge, skill to make appropriate decisions about their finances. |
