James is Experian’s Head of Consumer Affairs and leads the company’s public education programme guiding people on subjects such as credit reporting, credit scoring and identity fraud. James regularly features on television and radio and in print and online media. He also runs an expert advice column on the Experian website and represents Experian at cross-industry forums. He is a director of the Money Advice Liaison Group (MALG). James’ focus is upon supporting the consumer and enabling them to understand how their financial affairs will impact their lives.