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VRS – Self Registration

The Vulnerability Registration Service (VRS) is pleased to note that the Money Mental Health Policy Institutes report Seeing through the fog published 24 January 2017 identifies some common factors in line with the VRS, its service and thinking.

The MMHPI suggests common ways in which mental health problems might affect a person’s ability to manage their finances along with a simple list of what might help. The MMHPI suggests providing control options to help people resist impulses, including giving cooling off periods and the ability to self-exclude from certain types of spending or new credit applications.

In line with the MMHPI report and suggestions, the VRS allows self-registration to vulnerable consumers who can choose an appropriate, non-descriptive proprietary flag fitting their unique situation, a self- registered vulnerable consumer can choose auto decline or refer flags. The auto-decline flag will allow Users of the VRS service to identify vulnerable consumers who wish to self-exclude themselves from certain types of spending or new credit applications. The VRS refer flag lets Users know that the consumer wishes to be taken out of an automated work flow, in essence given a a cooling off period.

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VRS continues to generate considerable interest

The VRS followed up on its successful launch with another well received appearance at the well-respected Credit Strategy – Collections, Debt Sale and Purchase conference in Manchester on the 24 November 2016.

Helen Lord, co-director of the VRS discussed how the platform will work to delegates at the Collections, Debt Sale and Purchase conference, explaining to delegates how the VRS can help protect consumers and provide organisations with a tool to help deal with and support vulnerable people. The presentation was well received and Helen finished her presentation taking open floor questions. A warm round of applause followed Helen when closing the VRS presentation. Find out more about the Credit Strategy conference at http://creditstrategy.co.uk/ 

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A new vulnerability register for consumer credit

The Vulnerability Registration Service Ltd (VRS) officially launched at the Consumer Credit Trade Association’s (CCTA) Going Forward conference in Nottingham on the 2 and 3 November 2016.

Vulnerability is at the heart of many creditor’s agenda’s right now and in a timely fashion the Vulnerability Registration Service has been created with plans to launch in the New Year.

The VRS is an independent private sector initiative with the purpose of protecting consumers and provide organisations with a tool to help deal with vulnerable people. The VRS is run by seven co-directors who all have backgrounds in the consumer credit market. Vulnerable customers will use the platform to record their personal circumstances when they are looking to protect themselves from further debt or related financial problems.

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