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Just over 2 in 5 vulnerable customers feel unfairly treated by organisations in the last 12 months

Over half of vulnerable customers still spend in excess of two weeks trying to make organisations aware of their vulnerable circumstances 17.7 million Brits* consider themselves vulnerable – 34% of the UK population, with 13.1 million (25%) people saying they have experienced mental health struggles within the last 12 months.…
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Helen Lord interview with Money Marketing Magazine

Money Marketing Magazine interviewed one of our directors Helen Lord for their latest piece on vulnerability. VRS is working with all regulated industries and sectors to help protect vulnerable people across the UK. Read more about the same - https://www.moneymarketing.co.uk/analysis/do-we-need-a-central-database-for-consumers-in-vulnerable-circumstances/
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IE HUB and Vulnerability Registration Service partner to ensure ongoing support for the vulnerable

Partnership aims to give the vulnerable a voice and help reduce their financial anxiety IE Hub, an online income and expenditure portal aimed at helping the financially vulnerable take control of their finances, has partnered with the Vulnerability Registration Service, which gives vulnerable people a voice, by enabling them to…
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New VRS Aware Product Offered To Aryza Customers Enabling Ongoing Identification Of Vulnerable Customers

Having joined the Vulnerability Registration Service (VRS) back in April, Aryza is now offering all lenders using the Aryza Sentinel Loan Management system access to the newest VRS product, VRS Aware. VRS Aware provides ongoing visibility of vulnerability, rather than a perspective at one point in time, alerting organisations when…
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VRS and Aryza agree vulnerable customer identification partnership

The Vulnerability Registration Service (VRS) and Aryza have agreed on a new vulnerable customer identification partnership. The agreement means that Aryza is now offering all lenders using the Aryza Sentinel Loan Management system access to the newest VRS product, VRS Aware. VRS Aware provides ongoing visibility of vulnerability, rather than…
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NEW VRS AWARE PRODUCT OFFERED TO ARYZA CUSTOMERS ENABLING ONGOING IDENTIFICATION OF VULNERABLE CUSTOMERS

Having joined the Vulnerability Registration Service (VRS) back in April, Aryza is now offering all lenders using the Aryza Sentinel Loan Management system access to the newest VRS product, VRS Aware. VRS Aware provides ongoing visibility of vulnerability, rather than a perspective at one point in time, alerting organisations when…
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ARYZA PARTNER WITH THE VULNERABILITY REGISTRATION SERVICE

Aryza has recently joined the Vulnerability Registration Service (VRS), a move that will help consumer lending clients better identify vulnerability and support customers. The VRS is the UK’s first central vulnerability database and provides people with a single place to register their vulnerable status - completely free of charge. Financial…
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Vulnerability Registration Service features on BBC Radio Scotland to talk about financial abuse

Helen Lord, director of Vulnerability Registration Service, features on BBC Radio Scotland’s latest money podcast ‘Clever About Cash.’ The podcast focussed on financial abuse and discussed the forms it can take. The VRS can highlight vulnerable individuals who may be suffering from financial abuse to financial organisations such as lenders…
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One-stop partnership alerts financial service providers to bereaved and vulnerable consumers

Vulnerable consumers dealing with the death of a loved one will receive speedier and fairer treatment from financial service providers following a new partnership by two free nationwide services. The tie-up between the Vulnerability Registration Service and newly launched end-of-life account closure service Settld, creates a stress-free ‘one-stop’ vulnerability and…
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Anchor Computer Systems Provides Over 200 Lenders with Access to the Vulnerability Registration Service

Anchor Computer Systems, part of the Aryza Group has become the latest organisation to join the Vulnerability Registration Service (VRS) as a member to help its consumer lending clients better identify and support vulnerable customers. The membership means that their Sentinel Loan Management System is now integrated with the Vulnerability…
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