News

New partnership will enable organisations to quickly identify those who are vulnerable and those who may become vulnerable

Connected Data and Vulnerability Registration Service partnership will enable more organisations to understand who their vulnerable customers are.  Providing early and actionable insight into existing and potential vulnerability, partnership will ensure better treatment of those customers.  The number of people likely to fall into vulnerable circumstances, as a result of…
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Our CEO Helen has been invited to join the prestigious DataIQ 100 power list

Accolade confirms CEO of the Vulnerability Registration Service one of the most influential people in data Helen will be joining the 2022 edition of the prestigious DataIQ 100 – the only fully-curated power list of chief data officers, chief analytics officers, data scientists, data governance experts and the leaders of…
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Two-thirds of loan shark victims last year thought they were borrowing from a friend.

When you think of an illegal money lender, or ‘loan shark’, you might conjure up images of hardened burly strangers, but in most cases this perception is completely wrong. An estimated 310,000 people are in debt to illegal money lenders in the UK, with many of these having borrowed money…
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Data On Demand and Vulnerability Registration Service partner to provide 360 view of vulnerability

We’ve partnered with Data On Demand, an alternative consumer data specialist that aims to improve service providers’ engagement with customers. Thanks to the partnership, the Vulnerability Registration Service’s database will feed into Data On Demand’s existing data insight to offer organisations a powerful new approach to proactively identify both emerging…
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Treating vulnerable customers fairly: moving from lip service to action

You can view/download this white paper by clicking here Since regulators first introduced the idea of treating vulnerable customers fairly – how far have organisations actually come? And what has the impact been on those vulnerable people? Are organisations doing enough?
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New partnership between the Illegal Money Lending Team and the Vulnerability Registration Service will help protect loan shark victims

Continuing our mission to put vulnerability firmly on the agenda of all service providers, we’ve teamed up with the Illegal Money Lending Team in a unique and ‘industry first’ partnership to help ensure the ongoing protection of these victims. An estimated 310,000 people are in debt to illegal money lenders…
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Guest Blog with The National Housing Federation

Our CEO Helen Lord is a guest blogger for the National Housing Federation this month, as we’re beginning to help a number of housing associations identify and protect their vulnerable residents. Full Coverage available on - https://www.housing.org.uk/news-and-blogs/blogs/helen-lord/vrs-keeping-people-safe
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Nearly half of all vulnerable young people feel they have been unfairly treated by organisations purporting to help them.

"We need to get more at-risk groups on the financial radar" according to awarding winning writer and consumer champion Iona Bain in her article in iNews. Iona writes about our recent research revealing the extent to which vulnerable young adults are still treated unfairly by organisations, despite the FCA's guidance…
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3.2 million young adults now consider themselves vulnerable

• 16-24 year olds most likely to have seen their mental health worsen as a direct result of their vulnerability this year • Despite FCA highlighting that younger adults are more likely to become vulnerable, they are still struggling the most to communicate their circumstances to organisations • 2 in…
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VRS CEO Helen Lord spoke with Chris Warburton of RO Strategy about the recent trends she’s found regarding vulnerability in the UK

VRS CEO Helen Lord spoke with Chris Warburton of RO Strategy about the recent trends she’s found regarding vulnerability in the UK.
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