Natalie Kerr
With over eighteen years in financial services, Natalie has held a range of senior leadership roles, specialising in customer centric disciplines. She has wide ranging commercial experience having led brand and marketing teams, customer experience, journey management and proposition design as well as working with many cross industry networks and…
Ben Buckton
Board Member at Shakespeare Martineau. CIM Fellow. Leadership Fellow (St George’s House, Windsor). Extensive experience across UK, EMEA, North America and Asia. Previous senior positions at Experian, RSA and Axa. A passionate leader, creating high-performance cultures with a strong results orientation and a heart. Ben loves delivering growth and creating…
Lex Jones
With over fifteen years in industry, Alexandra has held senior strategic and operational roles in both financial services and regulatory compliance. Alexandra started her career as a graduate recruit to HSBC – covering all aspects of branch and retail banking. She rose through the ranks to become Deputy Regional Director…
Kevin Still
Kevin Still has 35+ years of experience in the credit industry, financial services and public sector. Here are some of his notable experiences and achievements European executive roles in receivables management (e.g. Intrum Justitia) and credit reference firms (e.g. Equifax), having established many data sharing schemes On FCA register since…
Jane Eckford
Jane Eckford FinstLM, FRSA is known and recognised for her pioneering career improving local authority responsiveness to financial and social vulnerability in the communities they serve. As Director for Customer and a Chief Officer she has been dedicated to supporting diversity and inclusion in the delivery of more joined-up…
Helen Lord
Helen Lord is the CEO of Vulnerability Registration Service (VRS). Helen is the thought-leader on the subject of vulnerability. Helen is involved with media, speaking, educating and advising, and is the VRS's chief consumer spokesperson. As well as being the industry-leading authority on vulnerability, Helen also has vast knowledge and…
Tony Leach
Following a 20 year career at Experian plc, Tony worked for Corelogic Teletrack UK as a consultant, recruiting new clients, developing products and services, liaising with industry trade associations and maintaining regular contact with government bodies and regulators. During this time he has worked closely with the consumer credit marketplace,…
Bruce Turnbull
A credit risk professional with over 35 years operational management and leadership experience in the consumer lending arena. Following an executive management board role with an operating subsidiary of Lloyds Banking Group, Bruce spent the following 15 years providing management consultancy services to a number of blue-chip lending companies including…
Nigel Bryant
Nigel has worked in consumer credit activities for over 30 years and brings a wealth of hands on experience to his role as Director of the VRS. Nigel has sat on the board of numerous trade associations providing alternative consumer financial services. Nigel likes to make use of his National…
Kevin Still
Kevin Still has 35+ years of experience in the credit industry, financial services and public sector. Here are some of his notable experiences and achievements European executive roles in receivables management (e.g. Intrum Justitia) and credit reference firms (e.g. Equifax), having established many data sharing schemes On FCA register since…
