Expert speakers from National Support Network and BPA Quality presented at our recent webinar, to highlight why it’s so important to support your team members when they are supporting vulnerable customers.
Topics covered included:
- ‘Handling’ Disclosures
- Signposting Pulse Check
- Well-considered Signposting
- NSN Support Hub Solution
- The importance of Empathy
- Challenges which stop us Delivering
- Strategies to help us
Thanks to Cat Divers, Founder & CEO – National Support Network, and Helen Beaumont Manahan, Head of Training & Development – BPA Quality.
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